HY-Tech Alliance is committed to providing prompt, efficient technical
support.
Please include your
basic network configuration, a detailed description of the incident, and the
serial number of the unit, as relevant.
HY-Tech Alliance offers a range of support packages, including hardware and software maintenance
and free upgrades.
Current customers
can receive free over-the-phone support. When it is determined that over-the-phone
support cannot solve the problem, then HY-Tech Alliance will dispatch
a technician to go on-site the same business day. |